delivery charges will apply and every effort will be made to keep these to a
minimum. At the management's discretion, delivery charges may be waived for
larger orders, e.g. in excess of NZD1800.
The site has an SSL
(Security Certificate) however, if you do not wish to purchase online the
following options are available:
1. Send us an e-mail
2. Telephone: Int
+ 1 (517)215 5666 to place your order.
3. Send your
order by post to: Chameleon Island Ltd, 205 Arbor Glen Drive, Apt 304, East Lansing,
48823 MI, USA.
payment online and offline are as follows:
Cheques (only from New Zealand banks) & Credit Cards.
All payments will be in New Zealand Dollars (NZD). We accept Visa
and Mastercard. You are only
charged for goods once they have been dispatched. If we are sending part of an
order, we only charge for items we send. The out of stock items will only be
charged when they come into stock and are dispatched. Please make
cheques payable to: Chameleon Island Ltd (only cheques in NZ dollars from New Zealand banks).
Charges for Shipping
On check out you will be able to see the freight charges and total payment that will include your purchases. For some destinations options for shipping will be displayed and you can choose what best fits your budget.
There is normally a 2-4 day delivery time for Australia and New Zealand. Guaranteed
delivery time for Europe and the rest of the world is 10 working days.
We aim to
deliver goods to you within a maximum period of 10 days from ordering.
Occasionally, at busy times, stock may be unavailable for a short time,
however, this is rare. With credit card payment, orders will generally be
dispatched the day following receipt of order.
Delivery Times - Items Out Of Stock
If you order an
item that is out of stock, we shall email you shortly
after receiving your order (within a maximum of 5 days) and inform you of the
expected delivery date of your order (which is also displayed on our website). If the expected delivery date is not
suitable for you - you can cancel your order and receive a refund.
Delivery Times - General
If you have
chosen to pay for your order by sending us a Cheque or a Postal Order - please
allow additional time for your payment to clear, before we dispatch your order.
This generally adds a further 5-7 working days to the delivery time for your
order. You can check the status of your order by contacting us by phone or
If you have any
questions - just contact us.
Accepting orders and security
whether to accept your order we may use the information you have given to us,
or we already hold about you, to confirm your identity. This assists us to
protect you and us from fraudulent transactions. We will send you an automatic
email to confirm that we have received your order. We reserve the right to
decline your order; in which case, we will contact you by email or contact you
to seek an alternative payment method.
In the event of a
product being found to be faulty, please contact us immediately to discuss the
problem and, if appropriate, to arrange return of the product to us for
examination. Every effort will be made to ensure your satisfaction with our